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Attorney General Murrill warns Louisiana residents about fake toll scam texts
Louisiana Attorney General Liz Murrill is warning the public
about a nationwide phishing scam.
Scammers who are claiming to be from GeauxPass, Louisiana’s
statewide toll system, are texting individuals saying they have an “Outstanding
toll from your recent travel. If not paid soon, an additional charge will be
applied to your account,” with a link underneath it.
“I received this text as well. It is a scam. If you ever receive
a text that looks suspicious, be sure to never click on it. You don’t want your
private information stolen by scammers,” said Attorney General Liz Murrill.
The Louisiana Department of Transportation and Development
confirmed that GeauxPass will never ask for personal information via text, and
released this additional information:
Scammers will direct responses to a
web address that has a hyphen in the address, such as geauxpass-la.com or one
that is misspelled by one letter, such as leaving out the "x" in
GeauxPass and had a .net domain instead of .com.
INCORRECT: https//geaupass.net
INCORRECT: https://geauxpass-la.com
The correct website to access your
GeauxPass account and contact the customer service team is www.geauxpass.com
Here are tips from Attorney General Murrill to avoid the scam:
- If it looks suspicious, don’t click it.
- Government agencies do not ask for your personal information by phone, e-mail, or text. Do not give it.
- No legit government agency will call you about an outstanding warrant and ask for money.
- No government agency will ever ask for you to withdraw cash from the bank and deposit into a crypto ATM.
- Louisiana does not collect tolls by text.
If you have any additional questions, contact GeauxPass Customer
Service by emailing customerservice@geauxpass.com
or calling 866-662-8987.
If residents ever want to submit a consumer dispute, reach
out to our Consumer Protection Division: https://aglizmurrill.com/ConsumerDispute.